Monday, January 17, 2011

WHICH CUSTOMERS HAVE SWITCHED THE MOST....

Switching rates vary by service area, with the highest rate of switching in the TNMP service area, at 66.89%, and the lowest rate in the Oncor service area, at 45.86%.  Oncor's is the only service area yet to achieve a 50% switching rate.  Oncor still has a majority share of the market.  THIS IS NOT GOOD.   Source: PUCT.

In our opinion, these numbers are less than stellar for an eight year old so-called, competitive market.  This issue is one of my focus items.  More switches to the new non-affiliated providers are needed.

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