The acronym stands for Provider of Last Resort. It is a special, strengthened provision of the deregulation law that protects you, the consumer. Should your current provider leave the market for any reason, the law requires another REP to step in and continue to provide your account uninterrupted service. Full details on these measures are provided in a Fact Sheet published by the PUCT. Read hear for more information
Your Electricity Guy was a victim of this circumstance in either '07 or '08 and suffered no real harm because of fast action. The myth that you should not switch to another REP for good and valid reasons because you feel safe is hereby debunked. That kite doesn't fly anymore.
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