A complete plan of research and study for arriving at an informed decision on whether to renew or switch at contract expiration time is multi-faceted and will require work and time. I know, some don't give a hoot, but that attitude is what must be changed. Do your fellow man a service. Savings equals pay for our sweat.
First, one must develop in their mind what type of rate plan product and term is preferred. Factors to consider include variable, indexed or fixed; month to month, 3, 6, 9, 12, 18 or 24 months term; percentage of renewable energy; acceptance of paperless billing and auto-pay requirements; independent market evaluation; price trends of natural gas, and others.
Next, the usage history of the account for the past 12 months is almost essential to help evaluate tiered rate structure offers or to rule out this factor. Remember, the industry generally assigns higher rates to lower usage while also assessing added charges. Do the math. Get this data from your own files or from your TDU.
Now, we must use PTC to select 2 or 3 tentative providers meeting the criteria preferred while searching out the lowest price offerings. A greater number of customers choosing the lowest priced offers will collectively apply downward pressure to the market. Yes, we can make a difference. That is the premise of this whole drill. The business model of the REPs is based on the assumption the public won't be responsible. Let's beat them at their game.
Finally, Google the REP and see what you find. Check complaint stats on PTC or with the BBB. Check with friends and neighbors or extended family to learn what you can. Call the REP and conduct a chat. Be comfortable with your decision after taking these steps and after doing the homework.
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