Most Texans have the option to choose their Retail Electric Provider (REP). This has been the case since the inception of deregulation in our state on 1 January 2002. Just like you shop around for home insurance, fuel for your auto, or a bag of groceries, you can shop around to find the company and rate plan product that best fits your electricity needs at the lowest cost. Now, we all should shop for the lowest price of electricity for our home or business the same as any other commodity.
Rest easy – switching providers will not interrupt your electricity service. All that changes is the company that sells you power.....sends you the bill and provides customer service..... not the company that maintains the poles and wires that deliver electricity to your home or business. The reliability of your service will not be affected by your choice of provider, and if a power outage occurs for any reason, your service will still be restored just as before regardless of which company you’re with.
Switching is simple and seemless. It costs nothing. Just sign up on their web site. They’ll send you a “Terms of Service” agreement, which is your new service contract. Review it carefully because after you receive it you'll only have three business days to cancel without penalty, if your Terms of Service provides for a penalty. You will also receive a postcard in the mail telling you that the switch request has been received and processed and will tell you how to cancel the switch.
No comments:
Post a Comment