IMPORTANT FACTS......

• Switching to save on your electric bill is simple and streamlined and justified. 
• Why switch?  Because Texans deserve lower electricity rates. 
• Customers may exercise their right to switch at will based on their individual circumstance.
• All customer bills now disclose end of current term date for fixed term contracts.
• New rules prevent REPs from assessing early cancellation penalties on fixed contracts during the last 14 days of the term. 
• Many customers will find that their savings will offset early cancellation penalties and thereby permit immediate switches.
• All switches are now made within 3 to 7 business days after ERCOT is notified of the switch request by the gaining REP.