Beginning April 1, 2010, retail electric providers (REPs) must follow new rules regarding format and content for issuing monthly bills to retail customers. Among many requirements, bills must now reflect:
- A standardized calculation of the average unit price for electric service for the current billing period, labeled, “The average price you paid for electric service this month”, expressed as a cents per kilowatt-hour amount rounded to the nearest one-tenth of one cent.
- And, the date a fixed rate plan product will expire.
The first new bit of information will allow for apples to apples comparison of rates. Prior to this new rule going into effect, many customers were unable to determine their true and effective rates paid due to misleading line item entries on their bills. The latter will insure customers know when their current contracts expire so that actions may be undertaken to renew or to switch to a new provider at the appropriate time.
For more details
click here to review the statutes.
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